Hassle-Free Premium Warranty Services
We understand that offering manufacturing back to back warranty is not good enough for most of our customers. We know that your business is critical and each moment that your system is out of service is money lost for you. Therefore, we would like to offer you one of the following Hassle-Free Warranty Program:
With our SWAP PROGRAM, we keep a pool of swap units specifically designated to your account and each time you return a unit to us, we will ensure your HDD is replaced to the SWAP unit and all your company setting returned to working condition so you can plug and use as soon as you receive you SWAP unit without any delay in operation.
- Express: 24 business hours
- Rush: 48 business hours
- Regular: 3 working days
For System Integrator and In-House Service team, we offer a comprehensive spare parts program that ensure you always have the parts for your repair need.
- Full: All major key parts such Panel, MB, HDD and Memory
- Key: MB, HDD and Memory
- Essential: MB only